Placing an Order
Ordering from M5 Lighting is quick and convenient.
Simply browse our online catalog to place an order.
You can visit our showroom to explore our extensive collection of lighting solutions. Once you’ve found the perfect fixtures for your needs, proceed to checkout securely on our website. For further assistance or custom orders, feel free to contact our dedicated customer support team.
Selecting the right lighting fixtures is crucial for creating the desired ambiance and functionality. Our knowledgeable team at M5 Lighting is here to assist you every step of the way. Simply reach out to us with your requirements, and we’ll provide personalized recommendations tailored to your space, style preferences, and budget.
Yes, sustainability is at the core of our product offerings. Our products come from Kohler, one of the quality light producers. M5 Lighting prioritizes energy efficiency in all our designs, utilizing advanced technologies such as LED lighting to minimize energy consumption without compromising on brightness or quality. By choosing M5 Lighting, you not only save on energy costs but also contribute to a greener future.
While we do not provide installation services directly, we partner with reputable contractors and electricians who can assist you with the installation process. Our team can recommend trusted professionals in your area to ensure seamless installation and proper setup of your M5 Lighting fixtures.
Payment
Ordering from M5 Lighting is quick and convenient.
Simply browse our online catalog to place an order.
You can visit our showroom to explore our extensive collection of lighting solutions. Once you’ve found the perfect fixtures for your needs, proceed to checkout securely on our website. For further assistance or custom orders, feel free to contact our dedicated customer support team.
Absolutely, it is safe to shop on our website. We prioritize the security of your personal and financial information and employ industry-standard encryption protocols to safeguard all transactions. Our website is secured with SSL (Secure Sockets Layer) technology, ensuring that all data transmitted between your browser and our servers remains encrypted and protected against unauthorized access.
You can securely make payments using major credit cards such as Visa and Mastercard. We also support various mobile payment apps, allowing you to pay conveniently using your smartphone. Look out for options such as MTN Mobile Money and TCash.Visit any of our shops and hand over cash amounts to our dedicated customer service unit.
Sometimes, a simple page refresh can resolve temporary glitches or loading issues. Try refreshing your browser to see if it resolves the problem. Compatibility issues may arise due to browser settings or device configurations, try switching to a different web browser or device. Don’t hesitate to reach out to our dedicated customer support team for assistance.
Our Delivery Processes
We strive to deliver your orders promptly. Delivery within Ghana typically depends on your location and the availability of the product.
Yes, we offer order tracking services to keep you informed about the status of your delivery. Once your order is dispatched, you’ll receive a tracking number via email or SMS, allowing you to monitor its progress until it reaches your doorstep.
At the moment, we primarily focus on delivering within Ghana. However, if you have specific international delivery requirements, please contact our customer support team, and we’ll do our best to assist you.
We take great care to ensure the safe packaging and handling of your items during transit. Our dedicated logistics team works closely with trusted courier partners to minimize the risk of damage and ensure your order arrives in pristine condition.